Are your resumes applicant tracking system friendly?
Absolutely! We understand how Applicant Tracking Systems work and what keywords will get you in front of the recruiter or hiring manager. All resume formats are very clean and focus on content that will impress whomever is reading it.
What happens after I submit my payment?
You will receive an e-mail that contains a welcome packet and a Resume Intake Form. After you have completed the Resume Intake Form, you will be assigned to an expert resume writer and will receive an estimated time of completion.
What's the turnaround time?
5-7 business days (Monday-Friday). If you need a 24-hour turnaround, email email@example.com for a pricing quote.
Can I request changes when I get my new resume?
Yes, absolutely. You will be given an allotted timeframe to request changes to your new resume. Two change request opportunities are included with each package.
Do you have samples of your work?
No, we do not provide samples. Each client is different, and each industry is different. We create customized resumes with the client's needs in mind. As mentioned above, you will have two opportunities to request changes to the final product. Client satisfaction is our top priority.
Do you offer items a la carte?
Yes, please send an email with what you want to purchase and you will receive an invoice.
Do you issue refunds?
All purchases are final. The process is very collaborative, with an open door policy. We are flexible with working with you to ensure you are happy with the final product.
Do you have payment plans?
We do not, payments must be submitted in full at checkout.